FAQ

What is the shipping time for my order?

At Care Ease Hub, we prioritize timely delivery of our health and wellness products. All orders shipped within the United States typically arrive within 2 to 5 business days. This ensures that you receive your senior care products promptly, allowing you or your loved ones to benefit from them without unnecessary delays.

What is your return policy?

We understand that sometimes a product may not meet your expectations. Our return policy allows for returns within 15 to 30 days of purchase. To initiate a return, please contact our customer support team, who will guide you through the process. We are committed to ensuring your satisfaction with our elderly care and comfort products.

What payment methods do you accept?

Care Ease Hub offers a variety of secure payment options to accommodate our customers. You can complete your purchase using Shopify Payments, PayPal, or major credit cards. This flexibility allows you to choose the method that is most convenient for you.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to monitor the status of your shipment online. This feature provides peace of mind, allowing you to stay informed about the delivery of your senior care products.

Do your products come with a warranty?

Yes, we stand behind the quality of our products. Most items purchased from Care Ease Hub come with a warranty that covers defects in materials and workmanship. The specific warranty details will be provided with your product information. Our commitment to quality ensures that you can trust the durability and effectiveness of our elderly care solutions.

How does Care Ease Hub support elderly care?

Care Ease Hub is dedicated to enhancing the comfort and well-being of seniors. Our curated selection of ergonomic support cushions and innovative pain relief devices is designed specifically for elderly care. We provide U.S.-based support to assist you with any inquiries or concerns regarding our products, ensuring that you receive the best possible assistance.

What should I do if I have more questions?

If you have additional questions or need further assistance, please do not hesitate to reach out to our customer support team. We are here to provide you with the information and support you need regarding our senior care product offerings.